Introduction
When planning a trip, choosing the right travel company is crucial. Unfortunately, Universal Travels Velankanni has garnered a plethora of negative reviews, highlighting a myriad of issues.
Here, we’ll delve into the experiences shared by many travelers, focusing on the pros, cons, and frequently asked questions, before concluding with some final thoughts.
Pros
While the overwhelming majority of reviews are negative, a few positive points have been mentioned:
- Friendly Driver and Cleaner: One traveler noted, “At first I was so scared to come from Velankanni to Bangalore in this bus, but driver and cleaner are friendly and bus journey was on time and superb smooth journey.”
- Comfortable Sleep for Kids: Another positive experience highlighted, “Used universal for my son’s travel from Palakkad to Thanjavur and back. On time and timely updates. We booked two births and the kids reported they were able to sleep comfortably.”
- Driver and Cleaner Cooperation: “The good part is there a cleaner he seems good.”
Cons
The cons, unfortunately, are numerous and severe, with many travelers recounting harrowing experiences:
- Poor Bus Conditions: “The maintenance quality is too much poor the curtains were very dirty and there was too much dust. Moreover too much mosquitoes. AC was not working on the seat which was allotted to me.”
- Unreliable Service: “The worst travels I have ever experienced, they dropped us at Karekall which is 32 km behind our destination (Velankanni) and asked us to move on and didn’t arrange any cab or bus didn’t refund.”
- Safety Concerns: “Bus conditions were very worst and the driver was very bad in driving… it was like a roller coaster ride and at last near Chidambaram bus was hit to divider and some ppl were hurt.”
- Rude Staff: “The driver is so so rude. Has no manners such a harsh person.”
- Frequent Breakdowns: “Pathetic, worst travel agency, dirty bus, vomit-stained bedsheets, curtains, and windows. Not punctual at all. Rash driving by the driver.”
- Unhygienic Conditions: “Pathetic service no proper seating no proper facility for sleeper. Semi-sleeper it’s horrible no foot raiser working. Dirty, vomit-stained bedsheets, curtains, and windows.”
FAQ
Is Universal Travels Velankanni reliable?
Based on multiple traveler reviews, Universal Travels Velankanni has a reputation for being highly unreliable, with frequent bus breakdowns and significant delays.
Are the buses clean?
Many travelers have reported extremely unhygienic conditions, including dirty curtains, dusty interiors, and vomit-stained bedsheets.
How is the staff behavior?
Numerous reviews mention rude and unresponsive staff, including drivers and cleaners.
Is it safe to travel with Universal Travels Velankanni?
Safety is a major concern with reports of reckless driving, lack of proper maintenance, and buses running with serious mechanical issues.
Is the service punctual?
Travelers consistently report delays, often waiting for hours due to various issues, including breakdowns and unplanned stops.
Conclusion
In conclusion, Universal Travels Velankanni appears to provide a subpar travel experience, plagued by poor maintenance, safety concerns, and unreliable service.
While there are occasional positive remarks about the friendliness of some staff members and comfortable sleep for children, these are overshadowed by the numerous negative reviews.
Prospective travelers should consider these experiences carefully and explore alternative options to ensure a safe and pleasant journey.